Wellness Guest Experience Concierge

Canyon Ranch Operating, LLC; Spicewood (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Spa access

Health plan

25 days off

Life insurance

Employee Assistance Program

Maternity leave

Job summary

Canyon Ranch Austin is recruiting for a founding- team position as it prepares to open in Fall 2026 in the Texas Hill Country. This role supports guest experiences across hospitality services, amenities, and events at Canyon Ranch Austin.

Join a wellness hospitality leader. A high school diploma and valid driver’s license are required, with weekend/holiday flexibility and a customer-first mindset. Benefits include health plans, generous time off, and maternity leave.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with an acceptable driving history and at least 21 years of age.
• Previous experience in hospitality or customer service required.
• Strong interpersonal and communication skills to interact with guests effectively.
• Ability to work in a fast-paced, team-oriented environment with a focus on guest satisfaction.

Responsibilities

• Warmly welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs.
• Serve as a knowledgeable resource for ranch amenities, activities, and local attractions.
• Safely operate shuttle vehicles, manage guest vehicle logistics, and maintain accurate records of vehicles and keys.
• Set up and break down areas for events, classes, and guest experiences, handling supplies and equipment as needed.
• Maintain cleanliness, organization, and safety of public areas, event spaces, and guest amenities; report maintenance needs promptly.
• Support operational tasks including delivering linens, packages, and mail, tracking inventory, and assisting with labeling and shipping.

Skills

Guest services

Hospitality

Communication

Teamwork

Education

High School Diploma

Job description

Canyon Ranch Austin is recruiting for a founding- team position as it prepares to open in Fall 2026 in the Texas Hill Country. This role supports guest experiences across hospitality services, amenities, and events at Canyon Ranch Austin.

Join a wellness hospitality leader. A high school diploma and valid driver’s license are required, with weekend/holiday flexibility and a customer-first mindset. Benefits include health plans, generous time off, and maternity leave.