Guest Services Valet: Parking, Luggage & Shuttle Help

Towne

Fort Lauderdale (FL)

On-site

USD 18,000 - 32,000

Full time

12 days ago

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Benefits offered by this job

Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
401k retirement plan

Job summary

Towne Park is hiring a Guest Service Associate in Fort Lauderdale, FL. The role focuses on delivering exceptional hospitality, parking and retrieving guest vehicles, and assisting guests with luggage during arrival and departure.

Candidates should be friendly, well-spoken, and comfortable maintaining tickets and engaging with guests. The position may include AM/PM shifts and weekend work, with eligibility for enrollment in the company 401k plan.

Qualifications

  • Education: High school diploma or GED required.
  • Knowledge of customer service principles and processes.
  • Ability to read/write standard English and communicate clearly.

Responsibilities

  • Provide exceptional hospitality to guests in a friendly and efficient manner.
  • Park and retrieve guest vehicles safely and promptly.
  • Assist guests with luggage and convey directions and local information.
  • Explain parking rates and manage tickets, keys and claims.
  • Maintain professional demeanor and accurate record-keeping.

Skills

Customer service knowledge
English literacy
Reading and writing English
Basic math
Time awareness
Communication
Parking and guest assistance
Parking/valet operations

Education

High school diploma or GED

Tools

None specified

Job description

Towne Park is hiring a Guest Service Associate in Fort Lauderdale, FL. The role focuses on delivering exceptional hospitality, parking and retrieving guest vehicles, and assisting guests with luggage during arrival and departure.

Candidates should be friendly, well-spoken, and comfortable maintaining tickets and engaging with guests. The position may include AM/PM shifts and weekend work, with eligibility for enrollment in the company 401k plan.

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