Guest Services Valet | Parking, Luggage & Shuttle

Towne; Evanston (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate in Evanston to provide exceptional hospitality to guests, manage parking and luggage, and assist with directions and information about local amenities. The role emphasizes safety, courtesy, and efficiency in arrival and departure procedures.

The position requires a high school diploma or GED, a valid driver's license, and at least one month of related experience.

Qualifications

• High school diploma or GED required.
• Valid driver's license required or within commuting distance from the state you are applying to work (as applicable).
• One month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English language; basic math and time calculations.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with guests, coworkers, and clients.
• Parks and retrieves vehicles and assists with bell services and luggage storage.
• Explains parking rates and retrieval procedures; issues and collects tickets.
• Provides directions and information about local outlets, meeting rooms and attractions.
• Delivers messages, items and guest amenities as requested.

Skills

Customer service

English literacy

Basic math

Time systems

Parking skills

Manual transmission

Education

High school diploma

GED acceptable

Job description

Towne Park is seeking a Guest Service Associate in Evanston to provide exceptional hospitality to guests, manage parking and luggage, and assist with directions and information about local amenities. The role emphasizes safety, courtesy, and efficiency in arrival and departure procedures.

The position requires a high school diploma or GED, a valid driver's license, and at least one month of related experience.