Guest Services Valet & Concierge

The Blennerhassett Hotel & Spa; Parkersburg (WV); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Job summary

A luxury hotel in Parkersburg is seeking a dedicated Valet to provide exceptional customer service by greeting guests, handling their luggage, and ensuring a smooth parking experience. The ideal candidate will have 2-3 years of hospitality experience, excellent communication skills, and the ability to resolve guest concerns professionally. Responsibilities include coordinating transportation services, delivering luggage, and maintaining high hotel standards. Candidates should prepare for a role that demands professionalism and flexibility, including some evenings and weekends.

Qualifications

• 2-3 years' experience in Hotel/Hospitality as a Valet, Concierge, or similar role.
• Basic computer skills, preferably with Hotel Systems and Microsoft Office.
• Ability to maintain confidentiality and use discretion.

Responsibilities

• Greet and receive hotel guests and handle vehicle valet service.
• Coordinate guest transportation and deliver luggage.
• Address guest complaints professionally and resolve issues.

Skills

Customer service

Communication skills

Problem-solving

Teamwork

Education

High School Diploma or Equivalence

Tools

Microsoft Office

Job description

A luxury hotel in Parkersburg is seeking a dedicated Valet to provide exceptional customer service by greeting guests, handling their luggage, and ensuring a smooth parking experience. The ideal candidate will have 2-3 years of hospitality experience, excellent communication skills, and the ability to resolve guest concerns professionally. Responsibilities include coordinating transportation services, delivering luggage, and maintaining high hotel standards. Candidates should prepare for a role that demands professionalism and flexibility, including some evenings and weekends.