Guest Services Valet - Car Care & Concierge

Towne; Easton (MD); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality services to guests, including parking and luggage assistance. You will greet guests, manage vehicle retrieval, and provide information about local amenities and services.

The role emphasizes a friendly, attentive approach, with duties spanning ticketing, revenue collection, and coordinating guest requests. Part-time and full-time schedules are available, with a compensation structure based on experience and

Qualifications

• Knowledge of customer service principles and processes.
• Ability to read and write standard English.
• Ability to present information clearly in one-on-one and small group settings.

Responsibilities

• Provide exceptional hospitality services to guests in a friendly and efficient manner.
• Assist guests with luggage and parking/vehicle retrieval.
• Explain parking rates and procedures to guests on arrival.
• Handle guest inquiries and directions, taxis, reservations and amenities information.
• Maintain accurate ticket information and revenue collection as part of the valet system.

Skills

Customer service

English literacy

Communication

Time management

Guest relations

Problem solving

Attention to detail

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality services to guests, including parking and luggage assistance. You will greet guests, manage vehicle retrieval, and provide information about local amenities and services.

The role emphasizes a friendly, attentive approach, with duties spanning ticketing, revenue collection, and coordinating guest requests. Part-time and full-time schedules are available, with a compensation structure based on experience and