Guest Services & Ticketing Associate (Bilingual)

Denver Art Museum; Denver, Northern (CO, KY); Hybrid; USD 27,000 - 33,000; Part time

Job summary

Denver Art Museum in Denver, CO is seeking an entry level, part-time temporary role in the Sales & Group Services team. The position involves welcoming museum guests, processing ticketing and memberships, and supporting group visits with training provided.

A Spanish language ability is preferred, and the role requires weekend/evening availability. Hours are 21-30 per week, with Saturdays and some evenings required.

Qualifications

• Previous customer service experience preferred.
• Excellent interpersonal skills and the ability to interact effectively with diverse groups.
• Ability to multi-task in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Spanish language skills preferred.

Responsibilities

• Welcoming guests and assisting museum visitors and groups in a friendly, approachable manner.
• Selling tickets, memberships, and donations through the ticketing system.
• Participating in membership sales initiatives to meet goals.
• Support onsite reception for youth and adult group visitors, including orientation and payment collection.
• Provide phone support related to ticketing, membership, and inquiries.
• Screen group reservation requests and make outbound confirmation calls.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Spanish language skills

Microsoft Office

Tools

Microsoft Office

Job description

Denver Art Museum in Denver, CO is seeking an entry level, part-time temporary role in the Sales & Group Services team. The position involves welcoming museum guests, processing ticketing and memberships, and supporting group visits with training provided.

A Spanish language ability is preferred, and the role requires weekend/evening availability. Hours are 21-30 per week, with Saturdays and some evenings required.