Guest Services Teller — Casino Floor & Cash Handling

307 RACING MANAGEMENT, LLC; Rawlins (WY); On-site; USD 30,000 - 35,000; Full time

Job summary

A gaming management company in Wyoming seeks a customer service representative responsible for engaging with patrons and managing cash transactions. This role involves maintaining a clean gaming environment, troubleshooting issues with terminals, and ensuring compliance with gaming regulations. Ideal candidates have a friendly personality, money handling experience, and can work effectively in busy conditions. Applicants must be at least 21 years old and able to lift 50 lbs.

Qualifications

• Previous proven experience accurately counting, handling, and keeping track of money.
• Professional appearance and personal hygiene as deemed appropriate by supervisor.
• Obtain and maintain all work cards as required by the company.

Responsibilities

• Walk the gaming area greeting customers and providing courteous service.
• Accurately count and maintain cash bank and transactions.
• Troubleshoot minor repairs on wagering terminals as needed.

Skills

Friendly personality

Ability to communicate effectively in English

Experience using basic tools

Ability to quickly learn

Job description

A gaming management company in Wyoming seeks a customer service representative responsible for engaging with patrons and managing cash transactions. This role involves maintaining a clean gaming environment, troubleshooting issues with terminals, and ensuring compliance with gaming regulations. Ideal candidates have a friendly personality, money handling experience, and can work effectively in busy conditions. Applicants must be at least 21 years old and able to lift 50 lbs.