Guest Services Supervisor: Hospitality Leadership

College of the Ozarks; Point Lookout (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

403b retirement

Paid time off

Job summary

The Keeter Center at College of the Ozarks seeks a dedicated hospitality professional to lead with a passion for service and staff development. The Guest Services Supervisor will oversee front desk, reservations, guest services, housekeeping, gift shop, inspections and scheduling, ensuring an excellent guest experience and alignment with the College's mission.

Ideal candidate has five years of hotel management experience and strong organizational skills, with a commitment to student workers’

Qualifications

• Five years of hotel management experience.
• Knowledge of hotel-resort operations.
• Ability to lead front desk, reservations, guest services, housekeeping, gift shop, inspections and scheduling.
• Strong organizational and staff development skills.

Responsibilities

• Oversee front desk operations and reservations.
• Manage guest services, housekeeping, gift shop and inspections.
• Schedule staff and ensure a positive guest experience.
• Uphold The Keeter Center and College mission.

Skills

Hotel management

Staff development

Guest services

Operations leadership

Job description

The Keeter Center at College of the Ozarks seeks a dedicated hospitality professional to lead with a passion for service and staff development. The Guest Services Supervisor will oversee front desk, reservations, guest services, housekeeping, gift shop, inspections and scheduling, ensuring an excellent guest experience and alignment with the College's mission.

Ideal candidate has five years of hotel management experience and strong organizational skills, with a commitment to student workers’