Hospitality & Cultural Programs Specialist - Lake Ozark, Missouri

Lake Area Chamber; Ozark (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

On-site residence

Job summary

ChamberMaster Lake Ozark facility is seeking a Hospitality & Cultural Programs Specialist to create a welcoming, informative environment for visitors and on-site guests. The role includes serving food and coffee, maintaining equipment, managing inventories, and ensuring health and safety standards while residing on the property for seamless oversight.

The position emphasizes concierge-style guest assistance, collaboration with community partners, and enhancing the overall visitor experience in a

Qualifications

• Must be at least 18 years old.
• High School Diploma/GED Equivalent.
• Three years of experience in Hospitality, Tourism, Food & Beverage Services, and/or a cultural facility museum or cultural center.
• Strong communication skills with ability to provide concierge-style guest assistance.

Responsibilities

• Create a welcoming, informative environment for visitors and on-site guests.
• Prepare and serve food and specialty coffee beverages; maintain audiovisual and facility equipment.
• Monitor inventory and adhere to health and safety standards.
• Provide concierge-style guest assistance and local recommendations.
• Reside on the property to provide consistent oversight and immediate response to operational needs.

Skills

Concierge service

Education

High School Diploma/GED

Job description

Hospitality & Cultural Programs Specialist - Lake Ozark, Missouri

The Hospitality and Cultural Programs Specialist is responsible for creating a welcoming, informative, and culturally enriching environment for all visitors and on-site guests. This position ensures the facility and short-term rental apartments are clean, organized, and fully operational while delivering superior guest services. The Specialist promotes awareness of cultural, historical, and community resources through engaging interactions, accurate information sharing, and well-maintained exhibits and artifacts. Responsibilities include preparing and serving food and specialty coffee beverages, maintaining audiovisual and facility equipment, monitoring inventory, and adhering to health and safety standards.

In addition, the Specialist serves as a concierge for guests staying at the facility, providing personalized assistance, local recommendations, and responsive support to ensure a comfortable and memorable experience. Through collaboration with community partners and attention to detail, the Specialist enhances the overall visitor experience and upholds a positive public image. The Specialist will be required to reside on the property to provide consistent oversight, enhanced guest support, and immediate response to operational needs.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

MINIMUM QUALIFICATIONS:

• Must be a minimum of 18 years of age.
• High School Diploma/GED Equivalent required.
• Three (3) years of experience in Hospitality, Tourism, Food & Beverage Services, and/or a cultural facility museum or cultural center required.
• Strong communication skills with the ability to provide concierge-style guest assistance required.

Additional Postings available from Osage Casino