Guest Services Specialist - Sports Facility & Programs

Children; Lewisville (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Children in Lewisville, TX is seeking a front-desk style associate to educate and assist customers with in-house programs, issue rental equipment, bill guests, process registrations, and ensure safety rules are followed. This on-site role requires weekend and evening availability and may involve concessions duties.

The position emphasizes customer service, accurate payment handling, and adherence to facility policies, with duties evolving during public programming sessions and special events.

Qualifikationen

• Customer service experience preferred.
• Reliable team player.
• Must be able to read and understand written instructions.
• First aid training is preferred.
• Ability to regularly work nights, weekends, holidays, and special events.

Aufgaben

• Greet and welcome each customer.
• Record sales transactions, process registrations, and take payments.
• Perform routine clerical duties, including answering phones, filing, updating the program boards.
• Enroll customers in facility leagues and programming sessions.
• Provide information on the facility, entertainment, and sports options and facility rules.
• Ensure online waivers are completed before participation.
• Monitor facility-use sessions and verify admission fees are paid.
• Assist with concessions operations and maintain food safety procedures.
• Maintain a clean and organized environment for guests and staff.
• Enforce facility rules and regulations.

Kenntnisse

Customer service

Team player

Reading instructions

First aid

Jobbeschreibung

Children in Lewisville, TX is seeking a front-desk style associate to educate and assist customers with in-house programs, issue rental equipment, bill guests, process registrations, and ensure safety rules are followed. This on-site role requires weekend and evening availability and may involve concessions duties.

The position emphasizes customer service, accurate payment handling, and adherence to facility policies, with duties evolving during public programming sessions and special events.