Guest Services Specialist | Immediate Pay & Growth

Kana Hotel Group; Duluth (GA); Vor Ort; USD 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Zusammenfassung

Kana Hotel Group in Duluth, GA is seeking a friendly front desk agent to greet guests, manage check-in and check-out, and answer inquiries with courtesy and accuracy.

You will handle cash and credit card transactions, communicate hotel amenities, and coordinate with housekeeping. This role requires flexible shifts, including evenings and weekends, and offers opportunities for growth within our service-driven team.

Qualifikationen

• High School diploma or GED required.
• 1 year hospitality or customer service experience preferred.
• Experience handling cash and credit card procedures.

Aufgaben

• Greet guests and perform check-in/out procedures.
• Follow all cash and credit card procedures required by hotel and brand standard.
• Check house count to determine rooms available for the day.
• Explain hotel amenities to guests and promote services.
• Respond promptly to guest inquiries or complaints and offer solutions.
• Balance cash drawer at shift end.
• Flexible to work evenings, weekends, and holidays.

Kenntnisse

Customer service

Cash handling

Guest relations

Attention to detail

Ausbildung

High School diploma or GED

Tools

Point of Sale (POS) systems

Jobbeschreibung

Kana Hotel Group in Duluth, GA is seeking a friendly front desk agent to greet guests, manage check-in and check-out, and answer inquiries with courtesy and accuracy.

You will handle cash and credit card transactions, communicate hotel amenities, and coordinate with housekeeping. This role requires flexible shifts, including evenings and weekends, and offers opportunities for growth within our service-driven team.