Guest Services Specialist - Hospitality Desk

Valor Hospitality Partners, LLC; Saint Augustine (FL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Health, Dental, Vision, Life Insurance

401k with employer match

Paid PTO

Food and Beverage Discounts

Uniforms Provided

Job summary

Valor Hospitality Partners, LLC is seeking a Guest Service Agent for DoubleTree by Hilton St. Augustine. In this role, you will manage guest check-ins/outs, handle reservations, and provide excellent customer service. The ideal candidate will have a high school diploma and experience in a guest relations position. Competitive salary and benefits package includes health insurance, 401k matching, and team member discounts.

Qualifications

• Three to twelve months of experience in a guest relations position.
• Ability to stand for extended periods.
• Must communicate effectively with guests and team.

Responsibilities

• Handle guest registration, room assignments, and check-ins/outs.
• Manage guest inquiries and complaints professionally.
• Coordinate between Front Desk and Housekeeping.

Skills

Excellent computer skills

Cash handling skills

Guest service-oriented demeanor

Education

High school diploma or equivalent

Job description

Valor Hospitality Partners, LLC is seeking a Guest Service Agent for DoubleTree by Hilton St. Augustine. In this role, you will manage guest check-ins/outs, handle reservations, and provide excellent customer service. The ideal candidate will have a high school diploma and experience in a guest relations position. Competitive salary and benefits package includes health insurance, 401k matching, and team member discounts.