Guest Services Specialist — Front Desk & Travel Perks

Parable Hospitality; Manhattan Beach (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Vacation and Sick Leave

Team Member Travel Program

Job summary

The Belamar Hotel, a Tapestry Collection by Hilton, is seeking an outstanding Guest Service Representative to join the team. You will greet guests, assist with check‑in/check‑out, handle reservations, and maintain accurate billing with a courteous, hands‑on approach.

As part of the front desk team, you will use the PBX system, communicate with guests and colleagues, and contribute to a welcoming guest experience. Health benefits and travel perks are included.

Qualifications

• Excellent verbal and written communication with guests.
• Ability to greet guests and complete check-in procedures.
• Experience handling cash and postings.
• Knowledge of hotel reservations and rates.
• Team‑oriented with a courteous demeanor.

Responsibilities

• Greet arriving guests and complete check-in procedures.
• Handle guest check-out and settle accounts.
• Process reservations by phone and in person.
• Maintain accurate cash and guest account records.
• Provide information and upsell hotel services.

Skills

Customer service

Communication

Cash handling

Reservation systems

Team collaboration

Tools

PBX system

Job description

The Belamar Hotel, a Tapestry Collection by Hilton, is seeking an outstanding Guest Service Representative to join the team. You will greet guests, assist with check‑in/check‑out, handle reservations, and maintain accurate billing with a courteous, hands‑on approach.

As part of the front desk team, you will use the PBX system, communicate with guests and colleagues, and contribute to a welcoming guest experience. Health benefits and travel perks are included.