Guest Services Specialist, Flexible Schedule & PTO

The Lodge on Lake Oconee; Eatonton (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible schedule

Career Advancement Opportunities

Competitive Compensation

Job summary

The Lodge on Lake Oconee is seeking a Guest Service Representative to provide exceptional customer service at our hotel. You will be the face of our establishment, assisting guests with check-in and check-out procedures, and handling various guest interactions. The ideal candidate possesses strong customer service and communication skills, is familiar with hospitality operations, and is enthusiastic about creating a welcoming environment. Join our team and help us ensure an unforgettable guest experience!

Qualifications

• High School Diploma/GED required.
• Familiarity with hospitality industry standards.
• Knowledge of front desk operations and procedures.

Responsibilities

• Greet every guest with a smile.
• Assist guests with the registration process.
• Respond to guest concerns and resolve them appropriately.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High School Diploma/GED

Job description

The Lodge on Lake Oconee is seeking a Guest Service Representative to provide exceptional customer service at our hotel. You will be the face of our establishment, assisting guests with check-in and check-out procedures, and handling various guest interactions. The ideal candidate possesses strong customer service and communication skills, is familiar with hospitality operations, and is enthusiastic about creating a welcoming environment. Join our team and help us ensure an unforgettable guest experience!