Guest Services Specialist - 24/7 Front Desk & Check-In

Cedar Lakes Casino; Minnesota; On-site; USD 21,000 - 26,000; Full time

Job summary

Leech Lake Gaming is seeking a hotel front desk associate responsible for guest registration, check-in/out, and assisting guests during their stay. The role requires attention to cash handling and accurate record-keeping, with responsibilities spanning reservations, wake-up calls, and guest communications.

Applicants should have a High School diploma or GED and 6–12 months of related experience, plus basic computer skills.

Qualifications

• Education: High School Diploma or GED as required.
• Experience: Six months to one year related experience.
• Computer Skills: Must have computer skills.
• Certificates & Licenses: Tribal/State licensing requirements, background check and drug testing.

Responsibilities

• Register guests and assign rooms.
• Process check-ins and check-outs and collect payments.
• Maintain records and reports.
• Handle phone calls and messages.
• Take reservations and wake-up calls and communicate with housekeeping.

Skills

Cash handling

Communication

Computer skills

Keyboard ability

Education

High School Diploma/GED

Job description

Leech Lake Gaming is seeking a hotel front desk associate responsible for guest registration, check-in/out, and assisting guests during their stay. The role requires attention to cash handling and accurate record-keeping, with responsibilities spanning reservations, wake-up calls, and guest communications.

Applicants should have a High School diploma or GED and 6–12 months of related experience, plus basic computer skills.