630 Hotel Front Desk Clerk

Cedar Lakes Casino; Minnesota; On-site; USD 21,000 - 26,000; Full time

Job summary

Leech Lake Gaming is seeking a hotel front desk associate responsible for guest registration, check-in/out, and assisting guests during their stay. The role requires attention to cash handling and accurate record-keeping, with responsibilities spanning reservations, wake-up calls, and guest communications.

Applicants should have a High School diploma or GED and 6–12 months of related experience, plus basic computer skills.

Qualifications

• Education: High School Diploma or GED as required.
• Experience: Six months to one year related experience.
• Computer Skills: Must have computer skills.
• Certificates & Licenses: Tribal/State licensing requirements, background check and drug testing.

Responsibilities

• Register guests and assign rooms.
• Process check-ins and check-outs and collect payments.
• Maintain records and reports.
• Handle phone calls and messages.
• Take reservations and wake-up calls and communicate with housekeeping.

Skills

Cash handling

Communication

Computer skills

Keyboard ability

Education

High School Diploma/GED

Job description

JOB DESCRIPTION: Provides excellent guest service to hotel guests during registration, check out and during their stay.

ESSENTIAL FUNCTIONS

• Performs all functions necessary for registration and assignment of rooms.
• Checks out Guests and receives all room payments.
• Maintains all related records.
• Receives and directs phone calls and messages.
• Accepts reservations, administers wake up calls.
• Pages Guests upon request.
• Communicate with Housekeeping on check outs.
• Prints hotel backup reports.
• Complete cashier close-out process.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

Position Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

POSITION REQUIREMENTS

• Ability to operate a computer keyboard.
• Ability to handle and count cash.
• Ability to communicate effectively.

PHYSICAL REQUIREMENTS

• Physically capable of standing, sitting and walking for long periods of time.
• Ability to lift up to 25 lbs.
• Subject to internal working conditions, including a smoking environment.

EDUCATION AND SKILLS

Education Required: High School Graduate or General Education Degree (GED)

Experience: Six months to one year related experience

Computer Skills: Must have computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Grade 3

Shift Various Shifts

KEY Status Non-Key Position

Hiring Manager: Autumn Littlewolf

Salary $15.00-$18.94

This position is currently accepting applications.