630 Hotel Front Desk Clerk

Leech Lake Gaming; Cass Lake (MN); On-site; USD 21,000 - 26,000; Full time

Job summary

Leech Lake Gaming is seeking a friendly hotel front desk professional to handle registration, check-out, and guest services. You will manage room assignments, process payments, and maintain accurate records while answering calls and coordinating wake-up calls. The role requires basic computer skills and a commitment to confidentiality.

Applicants should have a high school diploma or GED and 6–12 months related experience. The position supports a 24/7 shift schedule with flexible hours.

Qualifications

• High School Diploma or GED required.
• Six months to one year related experience preferred.
• Must meet Tribal/State licensing requirements and pass background check.
• Drug testing may be required.
• Computer skills are required.

Responsibilities

• Performs registration and room assignment duties.
• Handles check-out and processes room payments.
• Maintains related records and backup reports.
• Receives and directs phone calls and messages.
• Accepts reservations and administers wake up calls.
• Coordinates with housekeeping on check-outs.
• Prints backup reports and completes cashier close-out.
• Stays informed about events on the property and attends trainings.
• Maintains confidentiality and respects Native American culture.
• Ensures asset security for Leech Lake Gaming.

Skills

Keyboard skills

Cash handling

Effective communication

Education

High School Diploma or GED

Six months to one year related experience

Job description

JOB DESCRIPTION: Provides excellent guest service to hotel guests during registration, check out and during their stay.

ESSENTIAL FUNCTIONS

• Performs all functions necessary for registration and assignment of rooms.
• Checks out Guests and receives all room payments.
• Maintains all related records.
• Receives and directs phone calls and messages.
• Accepts reservations, administers wake up calls.
• Pages Guests upon request.
• Communicate with Housekeeping on check outs.
• Prints hotel backup reports.
• Complete cashier close-out process.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

Position Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

POSITION REQUIREMENTS

• Ability to operate a computer keyboard.
• Ability to handle and count cash.
• Ability to communicate effectively.

PHYSICAL REQUIREMENTS

• Physically capable of standing, sitting and walking for long periods of time.
• Ability to lift up to 25 lbs.
• Subject to internal working conditions, including a smoking environment.

EDUCATION AND SKILLS

Education Required: High School Graduate or General Education Degree (GED)

Experience: Six months to one year related experience

Computer Skills: Must have computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Grade 3

Shift Various Shifts

KEY Status Non-Key Position

Hiring Manager: Autumn Littlewolf

Salary $15.00-$18.94

This position is currently accepting applications.