Guest Services Shift Supervisor

PENN Entertainment, Inc.; New Orleans (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Medical coverage from day one

Annual performance bonus

Paid time off

Job summary

ViziRecruiter, LLC. is seeking a Shift Supervisor in New Orleans, Louisiana. This role involves overseeing staff and daily operations, ensuring customer satisfaction, and compliance with service standards. Ideal candidates will possess a high school diploma or equivalent and have a strong background in customer service. Proficiency in Microsoft Office and exceptional communication skills are essential. Flexible scheduling is required, including holidays and weekends. Competitive salary and benefits offered.

Qualifications

• High School Diploma or equivalent experience required.
• Excellent verbal and written communication skills are essential.
• Must have outstanding customer service skills.

Responsibilities

• Supervise staff and manage daily operations on shift.
• Ensure customer satisfaction and compliance with service standards.
• Assist in budget processes and monitor inventory operations.

Skills

Customer service

Communication skills

Microsoft Office proficiency

Interpersonal skills

Confidentiality

Education

High School Diploma/GED

Tools

Office machines

Job description

ViziRecruiter, LLC. is seeking a Shift Supervisor in New Orleans, Louisiana. This role involves overseeing staff and daily operations, ensuring customer satisfaction, and compliance with service standards. Ideal candidates will possess a high school diploma or equivalent and have a strong background in customer service. Proficiency in Microsoft Office and exceptional communication skills are essential. Flexible scheduling is required, including holidays and weekends. Competitive salary and benefits offered.