Guest Services Shift Lead — Manage Cashiers & Service

Pilot Company; DeKalb (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Illinois seeks a Guest Services Associate to lead a shift of 1–2 cashiers, process cash, credit and debit transactions, and ensure guests receive high-quality service. You will complete end-of-shift reports, follow guidelines for restricted items, maintain a clean area, promote products, resolve issues, and support travel-center operations including deli and restrooms.

Competitive hourly pay from $16.94 to $23.00 with weekly pay, comprehensive medical/dental/vision, 401(k), FSA,

Qualifications

• Experience delivering quality guest service in a fast-paced environment.
• Ability to lead a small shift and coordinate cashiers.
• Willingness to handle various transactions accurately.

Responsibilities

• Lead a shift of 1–2 cashiers and process cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow guidelines for sale of restricted merchandise (alcohol, tobacco).
• Maintain a clean, organized work area and promote products.
• Resolve guest issues per company processes and assist with other center tasks.

Skills

Cash handling

Guest service

Team lead

POS system

Tools

POS system

Job description

Pilot Company in Illinois seeks a Guest Services Associate to lead a shift of 1–2 cashiers, process cash, credit and debit transactions, and ensure guests receive high-quality service. You will complete end-of-shift reports, follow guidelines for restricted items, maintain a clean area, promote products, resolve issues, and support travel-center operations including deli and restrooms.

Competitive hourly pay from $16.94 to $23.00 with weekly pay, comprehensive medical/dental/vision, 401(k), FSA,