Guest Services Shift Lead: Flexible Schedule & Perks

Pilot Company; Troy Township (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Fuel discount

Medical plan

Dental/Vision

401(k)

FSAs

Tuition reimbursement

Flexible schedule

Weekly pay

Adoption assistance

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and teams, delivering outstanding customer service and maintaining smooth facility operations. The role requires a self-motivated, team-oriented mindset and the ability to support managers with day-to-day tasks.

Pay rates start between $16.50 and $24.87 per hour, with benefits including a nationwide medical plan, dental/vision, 401(k), and more. Flexible scheduling and weekly pay are offered.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs with excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations

Customer service

Calculator proficiency

Team player

Flexible schedule

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and teams, delivering outstanding customer service and maintaining smooth facility operations. The role requires a self-motivated, team-oriented mindset and the ability to support managers with day-to-day tasks.

Pay rates start between $16.50 and $24.87 per hour, with benefits including a nationwide medical plan, dental/vision, 401(k), and more. Flexible scheduling and weekly pay are offered.