Guest Services Shift Lead — Flexible Schedule & Benefits

Pilot Company

Birmingham (AL)

Presencial

USD 19.000 - 28.000

Jornada completa

14 días+

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Fuel Discount
Medical plan
401(k)
Flexible Spending Accounts
Tuition Reimbursement
Flexible Schedule
Weekly Pay

Descripción de la vacante

Pilot Company is seeking a Shift Leader to supervise store operations and staff while maintaining top-notch customer service. The role requires a self-motivated individual ready to assist managers and ensure a clean, efficient operation across shifts.

Pay starts between $14.16 and $20.58 per hour, with benefits including a nationwide medical plan, retirement options, and paid weekly wages. Strong teamwork and reliability are essential for success.

Formación

  • Previous experience or working knowledge of retail operations.
  • Incredible customer service skills & the ability to help maintain a customer focused culture.
  • Must be proficient with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays.
  • Background check is required.

Responsabilidades

  • Shift Leaders are responsible for supervising employees and general operations of the store.
  • The ideal candidate would possess excellent customer service skills to respond to customer needs.
  • This candidate would be self-motivated and ready to assist the managers with tasks to keep facilities well-maintained and running smoothly.
  • Knowledge of store operations and PFJ's commitment to quality and customer service.

Conocimientos

Customer service
Teamwork
POS proficiency
Calculator proficiency

Herramientas

POS system
Calculator

Descripción del empleo

  • Position Category: Guest Services (FIELD-GUESTSRVC)
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $14.16 - $20.58 / hour

Qualifications
  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required
Additional Information
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

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