Guest Services Shift Lead - Flexible Schedule & Perks

Pilot-Company-3; Greenfield (IN); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in the United States is seeking a Shift Leader to supervise store personnel and oversee daily operations. The ideal candidate will have strong customer service skills and a proactive approach to keeping facilities well-maintained and running smoothly.

Pay starts between $14.20 and $21.10 per hour, with flexibility for nights, days, weekends, and holidays. The role emphasizes teamwork, reliability, and adherence to PFJ's standards of quality and guest satisfaction.

Qualifications

• Retail operations experience required.
• Excellent customer service skills and a customer-focused attitude.
• Proficient with a calculator, computer, and related equipment.
• Able to work with a team and interact across roles (hourly staff, customers, vendors, and corporate).
• Flexibility to work nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise store staff and daily operations.
• Ensure quality customer service and smooth facility operations.
• Assist managers with tasks to maintain well-run outlets.

Skills

Retail operations

Customer service

Calculator proficiency

Teamwork

Flexible scheduling

Background check

Job description

Pilot Company in the United States is seeking a Shift Leader to supervise store personnel and oversee daily operations. The ideal candidate will have strong customer service skills and a proactive approach to keeping facilities well-maintained and running smoothly.

Pay starts between $14.20 and $21.10 per hour, with flexibility for nights, days, weekends, and holidays. The role emphasizes teamwork, reliability, and adherence to PFJ's standards of quality and guest satisfaction.