Guest Services Shift Lead — Flexible Schedule & Perks

Pilot Company; Gardner (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Fuel Discount

Nationwide Medical Plan

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store staff and daily operations while delivering exceptional customer service. The successful candidate will help maintain clean, safe facilities and support managers with a range of tasks to ensure smooth operations.

The role requires strong guest service skills, the ability to work nights, days, weekends and holidays, and comfort using a calculator and computer. Competitive pay with broad benefits is offered.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store.
• Respond to the needs of customers with excellent service and ensure store standards are met.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Teamwork

Flexible schedule

Calculator proficiency

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store staff and daily operations while delivering exceptional customer service. The successful candidate will help maintain clean, safe facilities and support managers with a range of tasks to ensure smooth operations.

The role requires strong guest service skills, the ability to work nights, days, weekends and holidays, and comfort using a calculator and computer. Competitive pay with broad benefits is offered.