Guest Services Shift Lead - Flexible Schedule & Benefits

Pilot-Company-3; Whiteford Township (MI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and team members, delivering excellent customer service and maintaining PFJ's standards.

The ideal candidate will be self-motivated, capable of coordinating tasks with managers and ensuring facilities run smoothly. Experience in retail operations and a flexible schedule are required; strong problem-solving and teamwork are valued.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general operations of the store.
• Respond to customer needs with excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Teamwork

Problem solving

Tech literacy

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and team members, delivering excellent customer service and maintaining PFJ's standards.

The ideal candidate will be self-motivated, capable of coordinating tasks with managers and ensuring facilities run smoothly. Experience in retail operations and a flexible schedule are required; strong problem-solving and teamwork are valued.