Guest Experience Lead — Flexible Schedule & Benefits

Pilot-Company-3; South Boston (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and guest services. The ideal candidate will deliver excellent customer service, assist management, and ensure the facility runs smoothly across shifts.

Responsibilities include maintaining daily store operations, leading a team, and upholding PFJ’s quality and service commitments. This role requires flexibility to work various shifts and holidays.

Qualifications

• Retail experience preferred, with knowledge of store operations.
• Excellent customer service and a customer-focused attitude.
• Able to work nights, days, weekends, and holidays.
• Must pass background check.

Responsibilities

• Supervise employees and overall store operations.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Provide strong customer service and respond to guest needs.

Skills

Customer service

Retail operations

Teamwork

Flexible schedule

Tools

Calculator

Computer

POS systems

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and guest services. The ideal candidate will deliver excellent customer service, assist management, and ensure the facility runs smoothly across shifts.

Responsibilities include maintaining daily store operations, leading a team, and upholding PFJ’s quality and service commitments. This role requires flexibility to work various shifts and holidays.