Guest Services Shift Lead - Customer-Centric Store Ops

Pilot-Company-3; Matthews (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store employees and operations, delivering excellent customer service and maintaining a well-run facility. The role requires motivation to assist managers and a solid understanding of store processes.

The candidate should be capable of working a flexible schedule, including nights, days, weekends and holidays, with background checks required. Starting pay ranges from $15.35 to $22.28 per hour.

Qualifications

• Experience in retail operations.
• Excellent customer service skills.
• Proficient with calculator and computer.
• Able to interact with hourly team members, customers, vendors, and corporate representatives.
• Flexible schedule including nights, days, weekends and holidays.
• Background check is required.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs and ensure excellent service.
• Assist managers with tasks to maintain clean, well-running facilities.
• Demonstrate knowledge of store operations and PFJ's commitment to quality and customer service.

Skills

Customer service

Retail operations

Calculator proficiency

Teamwork

Flexible schedule

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store employees and operations, delivering excellent customer service and maintaining a well-run facility. The role requires motivation to assist managers and a solid understanding of store processes.

The candidate should be capable of working a flexible schedule, including nights, days, weekends and holidays, with background checks required. Starting pay ranges from $15.35 to $22.28 per hour.