Guest Services Runner — Hotel Housekeeping

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Housekeeping Runner to support Housekeeping Supervisors by expediting guest requests and delivering items to guest floors. The role coordinates with the Housekeeping Office, PBX, Laundry, and other hotel teams to ensure timely service.

The job requires lifting up to 50 lb, pushing carts up to 100 lb, standing for long periods, and working in an interior hotel environment exposed to heat and cleaning chemicals.

Qualifications

• To make sure all guest request are expedited.
• Help deliver needed items to GRA.
• Keep storage area neat and clean.

Responsibilities

• Make contact with Housekeeping Office and PBX at start of shift.
• Follow-up on any calls that might be pending.
• Guest deliveries completed within 10 minutes.
• Guest deliveries are delivered on a tray.
• Check with Laundry on availability of linens, blankets and bed spreads.
• Inventory cribs, refrigerators, micro waves and rollaway.
• Make sure any dry cleaning is picked up and or delivered.
• Make sure all storage closets are clean and neat.
• Earpiece used with radio.
• 15 floor landing is neat, clean and organized.
• Completes other duties as assigned
• Knowledge of Dry Cleaning Services provided to our guest.
• Knowledge of hotel, facilities and events.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.

Job description

Omni Hotels & Resorts is seeking a Housekeeping Runner to support Housekeeping Supervisors by expediting guest requests and delivering items to guest floors. The role coordinates with the Housekeeping Office, PBX, Laundry, and other hotel teams to ensure timely service.

The job requires lifting up to 50 lb, pushing carts up to 100 lb, standing for long periods, and working in an interior hotel environment exposed to heat and cleaning chemicals.