Guest Experience Runner: Housekeeping & Deliveries

PERG online; Atlanta (GA); Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

PERG online in Atlanta seeks a Housekeeping Runner to ensure guest requests are expedited and items are delivered to guest floors by Housekeeping Supervisors. You will coordinate with the Housekeeping Office and PBX at the start of shifts and assist with ongoing guest needs.

Responsibilities include following up on calls, delivering items within ten minutes, coordinating linens with Laundry, stocking closets, and handling dry cleaning pickups and deliveries while maintaining a clean, safe hotel

Qualificações

• Guest requests must be expedited.
• Knowledge of dry cleaning services provided to guests.
• Knowledge of hotel facilities and events.

Responsabilidades

• Make contact with Housekeeping Office and PBX at start of shift.
• Follow-up on any calls that might be pending.
• Guest deliveries completed within 10 minutes.
• Guest deliveries are delivered on a tray.
• Check with Laundry on availability of linens, blankets and bed spreads.
• Inventory cribs, refrigerators, microwaves and rollaway.
• Make sure any dry cleaning is picked up and/or delivered.
• Make sure all storage closets are clean and neat.
• Earpiece used with radio.
• 15 floor landing is neat, clean and organized.
• Completes other duties as assigned.

Conhecimentos

Guest services

Dry cleaning

Hotel operations

Descrição da oferta de emprego

PERG online in Atlanta seeks a Housekeeping Runner to ensure guest requests are expedited and items are delivered to guest floors by Housekeeping Supervisors. You will coordinate with the Housekeeping Office and PBX at the start of shifts and assist with ongoing guest needs.

Responsibilities include following up on calls, delivering items within ten minutes, coordinating linens with Laundry, stocking closets, and handling dry cleaning pickups and deliveries while maintaining a clean, safe hotel