Guest Services & Reservations Clerk

The Southern Baptist Theological Seminary; Louisville (KY); Hybrid; USD 31,000 - 37,000; Full time

Job summary

The Southern Baptist Theological Seminary is seeking a Reservations Desk Clerk to support front desk functions, process guest reservations, and assist housing staff. The role involves guest interactions, handling inquiries, and coordinating with campus departments in a year-round position.

Ideal candidates will have customer service experience, strong multitasking ability, basic computer skills, and a professional appearance.

Qualifications

• Not required to have any particular educational background.
• Prefer at least 1 year in customer service, sales or hospitality.
• Accounting experience preferred.

Responsibilities

• Process guest reservations and check-ins/outs at Legacy Hotel.
• Assist in daily operations for Student Housing front desk.
• Respond to emails and handle phone inquiries in a courteous manner.
• Coordinate with other campus departments and staff.
• Maintain a clean, professional front desk area and manage supplies.

Skills

Multitasking

Basic computer skills

Stress management

Professional appearance

Policy adherence

Flexible schedule

Education

No specific education required

Job description

The Southern Baptist Theological Seminary is seeking a Reservations Desk Clerk to support front desk functions, process guest reservations, and assist housing staff. The role involves guest interactions, handling inquiries, and coordinating with campus departments in a year-round position.

Ideal candidates will have customer service experience, strong multitasking ability, basic computer skills, and a professional appearance.