Guest Services Receptionist

Securitas US Business Unit; Madison (WI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

401K Options

Paid Time Off

Uniforms

Paid Training

Weekly Pay

Telemedicine

Employee Assistance Program

DailyPay Access

Discounts

Job summary

Securitas Security is hiring a Guest Services Receptionist for a full-time role in Madison, WI. The position offers a wage of $25.00 per hour and opportunities for growth with our management support staff.

Responsibilities include access control, conflict resolution, and reporting safety concerns. A strong focus on customer service and professional interaction with guests is essential. Benefits include health insurance, 401K, paid time off, and weekly pay.

Qualifications

• Must have 2+ years of receptionist/administrative experience.
• Excellent customer service skills required.
• Must be able to interact with a wide range of individuals in a calm and professional manner.

Responsibilities

• Resolve conflicts and de-escalate as needed.
• Perform access control at security entrances/exits.
• Conduct patrols of the client's premises in various conditions.
• Frequent interactions with client employees and guests.
• Identify and report safety issues or suspicious activity.
• Provide detailed written reports.
• Work in a team environment to achieve site goals.
• Carry out tasks of similar nature as required for the site.

Skills

Customer service

Communication

Computer skills

Attention to detail

Teamwork

Education

High School Diploma / GED

Job description

Guest Services Receptionist - Full Time - Madison, WI

Wage: $25.00/HR

Thinking about joining the Security Field?

Then this is the perfect role for you!!

Join our team at Securitas Security where you will have the opportunity to serve the community while receiving elite training in safety and security. We are seeking customer service driven individuals for Receptionist positions. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company.

What You Can Expect

• Conflict resolution and de-escalation.
• Perform access control at security entrances / exits.
• Conduct patrols inside / outside the client's premises, potentially in various weather conditions and in different types of terrain.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Provide detailed written reports.
• Work in a team environment to ensure site / organizational goals are achieved daily.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Virtual Medical Appointments with Telemedicine.
• Paid Time Off, Free Uniforms, Paid Training, & Weekly Pay!!
• Employee Assistance Program.
• DailyPay Access Program!
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & So Much More!

Basic Requirements

• Must be at least 18 years of age or older.
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• Strong computer / technology skills needed.
• Excellent customer service skills required.
• 2+ years of receptionist/administrative experience needed.
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.