Guest Services Receptionist

Bloomfield Wax and Skin Care Center; Linden (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

Linden Wax & Skin Care Center in Linden, NJ seeks a part-time Spa and Salon Receptionist who will provide top-tier guest service and act as the first and last point of contact for clients. You will guide clients through services, pricing, and programs while upholding company policies and procedures.

The role emphasizes professional customer care, proactive product recommendations, and detailed appointment management, with a focus on creating an upscale spa experience for every guest.

Qualifications

• 1+ year of receptionist experience is required.
• Availability to work Saturdays and Sundays.
• Flexible schedule is preferred.
• Must have reliable transportation.
• Must be able to travel if needed.

Responsibilities

• Greet guests entering and leaving the spa.
• Check guests in and offer tea or cucumber water.
• Check guests out and reschedule future appointments.
• Send appointment confirmations.
• Accurately schedule, reschedule, and cancel appointments.
• Provide descriptions of spa/salon services and pricing.
• Process transactions accurately per company policy (cash/credit).

Skills

Receptionist experience

Customer service

Flexible schedule

Reliable transportation

Ability to travel

Tools

Cash handling

POS system

Job description

About the Job:

We are seeking a part-time Spa and Salon Receptionist. We are looking for someone to grow with our company and make this into a career! This is not your basic receptionist job!

This position is responsible for providing a great first and last impression in customer care, offering salon clients additional service opportunities, as well as assisting clients in understanding our products, specials, and company programs while following all company policies and procedures.

Requirements:

• Must be able to work Saturdays and Sundays.
• Minimum 1-year Receptionist experience.
• Prior Spa or salon experience is a plus.
• Flexible schedule.
• Reliable transportation.
• Must be able to travel if needed.

Duties and Responsibilities:

• Acknowledge and greet all guest who enters and leaves the Spa.
• Check guests in and offer them tea or cucumber water.
• Check guests out and reschedule their future appointments.
• Appointment confirmations.
• Accurately schedule, reschedule, and cancel appointments.
• Provide detailed descriptions of spa/salon services and pricing.
• Ensure that the check-in and payment process is handled in accordance with the company policy by processing cash and credit card transactions accurately.

About Linden Wax and Skin Care Center:

Welcome to Linden Wax & Skin Care Center in Linden, NJ. Where an exclusive and luxury spa experience awaits you. We take pride in hiring the best estheticians to provide our guest with the best experience.