Guest Services Pro | Weekly Pay & Front Desk Expert

ESA Management, LLC; San Jose (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering

Job summary

ESA Management, LLC is seeking a Guest Services Representative (GSR) in San Jose, CA. You will assist guests with check-in/check-out, answer phones, collect payments, and manage front desk daily tasks in accordance with company guidelines and safety standards.

The role requires strong English communication and the ability to operate front desk software, handle cash, and maintain a clean, organized workspace. Weekend shifts and timely breakfast setup are included to support guest satisfaction.

Qualifications

• Must have at least a High School Diploma or GED.

Responsibilities

• Assist guests with check-in/check-out and reservations.
• Handle guest inquiries and requests with courtesy and professionalism.
• Maintain front desk area, safety and security procedures, and cash handling responsibilities.
• Provide breakfast setup and maintenance as needed.
• Meet brand standards and promote ESA services to guests.

Skills

English proficiency

PMS software

Safety compliance

Reporting

Customer service

Education

High School Diploma or GED

Tools

Front desk software

Job description

ESA Management, LLC is seeking a Guest Services Representative (GSR) in San Jose, CA. You will assist guests with check-in/check-out, answer phones, collect payments, and manage front desk daily tasks in accordance with company guidelines and safety standards.

The role requires strong English communication and the ability to operate front desk software, handle cash, and maintain a clean, organized workspace. Weekend shifts and timely breakfast setup are included to support guest satisfaction.