Guest Services Pro — Flexible Shifts, Growth & Perks

White Lodging; San Antonio (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance and Disability

Paid Parental Leave

DailyPay option

Employee Assistance Program

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Unlimited referral bonuses

Tuition reimbursement

Discounts on hotel rooms and dining

Job summary

White Lodging operates a portfolio of premium-brand hotels, rooftop bars, and restaurants across the country. This role in San Antonio offers scheduling flexibility via our app, helping you balance work with personal pursuits in the hospitality industry.

You will deliver high-quality service, know menu items, and ensure guest satisfaction while promoting teamwork. We provide strong benefits starting Day 1 and growth opportunities across multiple hotels.

Qualifications

• Outgoing and social personality required.
• Excellent communication and listening skills.
• A passion for service with a positive attitude.
• Ability to handle high volume and work under pressure with a team mindset.
• Previous restaurant or customer service experience is helpful but not required.
• Ability to stand and move at a fast pace with weekend/holiday availability.

Responsibilities

• Provide high quality service to guests with friendly conversation and engaging surroundings.
• Complete all set up, side work, and closing duties.
• Be knowledgeable of menu items and garnishes; answer guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and maintain a friendly, safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat, professional appearance as an ambassador of the establishment.
• Anticipate guest needs and offer exemplary hospitality.
• Perform other duties as assigned.

Skills

Outgoing personality

Communication skills

Team player

Customer service experience

Ability to work under pressure

Job description

White Lodging operates a portfolio of premium-brand hotels, rooftop bars, and restaurants across the country. This role in San Antonio offers scheduling flexibility via our app, helping you balance work with personal pursuits in the hospitality industry.

You will deliver high-quality service, know menu items, and ensure guest satisfaction while promoting teamwork. We provide strong benefits starting Day 1 and growth opportunities across multiple hotels.