Guest Services Pro: Flexible Hours & Community Impact

City of Englewood; Englewood (CO); On-site; USD 21,000 - 32,000; Part time

Job summary

City of Englewood is seeking a Guest Services Representative to serve as the face of our Recreation Centers. You will greet visitors, provide facility tours, promote memberships, and handle registrations and transactions with care.

The role emphasizes customer service, teamwork, and flexible, friendly engagement with the community. A high school diploma or GED is required, with basic Office software knowledge and the ability to lift up to 50 lbs.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate effectively with diverse audiences.
• Cash-handling and basic record-keeping responsibilities.
• Willingness to obtain First Aid/CPR/AED certifications.

Responsibilities

• Greet visitors with a professional, friendly attitude in person or over the phone.
• Give facility tours and promote memberships and multi-visit passes.
• Process class registrations, tickets, and other transactions securely.
• Answer questions about programs, events, and services offered by Englewood Parks and Recreation.
• Supervise activities to maintain a safe, clean environment and perform light custodial tasks.
• Occasionally supervise the facility during after-hours and secure the building at closing.

Skills

Customer service

Team player

Detail oriented

Adaptable problem solver

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

City of Englewood is seeking a Guest Services Representative to serve as the face of our Recreation Centers. You will greet visitors, provide facility tours, promote memberships, and handle registrations and transactions with care.

The role emphasizes customer service, teamwork, and flexible, friendly engagement with the community. A high school diploma or GED is required, with basic Office software knowledge and the ability to lift up to 50 lbs.