Guest Services Associate - Community Recreation

Colorado 911 Resource Center, Inc.; Englewood, Northern (CO, KY); Hybrid; USD 21,000 - 32,000; Part time

Job summary

Colorado 911 Resource Center, Inc. invites you to join Englewood’s community team as a Guest Services Representative. You’ll greet visitors, answer questions, and help them explore memberships and multi-visit passes.

This role emphasizes friendly customer service, cash handling, and event support while ensuring a safe, welcoming environment at the recreation centers. The position offers part-time hours with a focus on community engagement, teamwork, and reliable service during busy periods.

Qualifications

• High school diploma or GED required.
• Basic knowledge of Microsoft Word and Excel.
• Ability to lift 50 lbs and perform physical tasks.
• First Aid, CPR, and AED certifications or willingness to obtain shortly after hire.
• Previous experience in customer service, guest services, or cash handling.

Responsibilities

• Welcome every visitor with a professional and friendly attitude, whether in person or over the phone.
• Provide tours of the facility and recommend memberships and multi-visit passes for purchase.
• Manage class registrations, sell tickets, and handle other transactions while following secure cash-handling practices.
• Answer questions about programs, events, and services offered by Englewood Parks and Recreation.
• Maintain a safe and clean environment by supervising activities, enforcing policies, and performing light custodial tasks when needed.
• Occasionally oversee the facility during after-hours operations and secure the building at closing.

Skills

Customer service

Team player

Detail-oriented

Adaptable problem-solver

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Colorado 911 Resource Center, Inc. invites you to join Englewood’s community team as a Guest Services Representative. You’ll greet visitors, answer questions, and help them explore memberships and multi-visit passes.

This role emphasizes friendly customer service, cash handling, and event support while ensuring a safe, welcoming environment at the recreation centers. The position offers part-time hours with a focus on community engagement, teamwork, and reliable service during busy periods.