Guest Services Pro at Ski Resort — Free Passes & Perks

Sugar-Bowl-Ski-Resort; Soda Springs (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401k plan

Free ski and tubing passes

Employee lift ticket discounts

50% off food

Hotel discounts

Employee ski reciprocal programs

Free group lessons

Job summary

Sugar Bowl Resort is seeking enthusiastic Guest Services Associates for the upcoming winter season. In this guest-facing role, you will assist guests at the point of sale, focusing on tickets, passes, and ski school products while delivering exemplary customer service.

You will learn the resort’s ticketing system, handle daily transactions, greet guests, and support rentals and other guest services. Weekend and holiday availability is required.

Qualifications

• Excellent communication and friendly professional demeanor.
• Willingness to learn ticketing and pricing.
• Fluency in English and ability to pass background check.
• Availability on weekends and holidays.

Responsibilities

• Sell and process resort products at ticketing/POS.
• Welcome guests at service locations.
• Assist with rentals, boot fitting, and basic ski teching.
• Answer questions via in-person, phone, or email.
• Manage lost-and-found items.
• Maintain clean, organized work area.

Skills

Communication skills

Team player

Ticketing system

Computer experience

Work ethic

English fluency

Background check

Weekend availability

Tools

Ticketing/POS system

Job description

Sugar Bowl Resort is seeking enthusiastic Guest Services Associates for the upcoming winter season. In this guest-facing role, you will assist guests at the point of sale, focusing on tickets, passes, and ski school products while delivering exemplary customer service.

You will learn the resort’s ticketing system, handle daily transactions, greet guests, and support rentals and other guest services. Weekend and holiday availability is required.