Guest Services & Payments Coordinator

Equity LifeStyle Properties, Inc.; Camp Verde (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations

Paid holidays

Sick time

Job summary

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona is seeking a Front Desk Clerk to deliver outstanding customer service to guests and residents. You will act as the primary liaison, answering questions in person and by phone and ensuring smooth front desk operations.

The role emphasizes payments, deposits, reports, and communication with the Property Manager to resolve inquiries promptly while maintaining a welcoming environment for residents and visitors.

Qualifications

• 1+ years of experience in customer service.
• High school diploma or equivalent experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Strong organizational skills

Detail-oriented

Computer literacy

Education

High school diploma or equivalent

Tools

Learn new systems

Job description

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona is seeking a Front Desk Clerk to deliver outstanding customer service to guests and residents. You will act as the primary liaison, answering questions in person and by phone and ensuring smooth front desk operations.

The role emphasizes payments, deposits, reports, and communication with the Property Manager to resolve inquiries promptly while maintaining a welcoming environment for residents and visitors.