Guest Services Leader

Pilot Flying J; Salome (AZ); On-site; USD 24,727 - 36,754; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is seeking a Shift Leader for their Salome store in Arizona. This role requires supervising employees and ensuring smooth operations while providing excellent customer service. The ideal candidate is self-motivated and must be familiar with store operations.

The position offers a pay rate between $17.95 and $26.68 per hour, along with benefits such as a fuel discount, medical plans, 401(k), and tuition reimbursement. A flexible schedule is also required.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels.
• Must be able to work a flexible schedule.

Responsibilities

• Supervising employees and general operations of the store.
• Respond to the needs of customers.
• Assist managers with tasks to keep facilities well-maintained.

Skills

Customer service skills

Retail operations knowledge

Teamwork ability

Computer proficiency

Job description

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Responsibilities

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ’s commitment to quality and customer service.

Pay Rate

Pay Rates Starting between: $17.95 - $26.68 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Benefits

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay