Guest Services Leader

Pilot Flying J; Hebron (IN); On-site; USD 20,595 - 30,610; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan

Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is seeking a Shift Leader for its Hebron, Indiana location. This role involves supervising employees and overseeing store operations to ensure customer satisfaction and a well-maintained facility.

The ideal candidate will have strong customer service skills, a flexible schedule, and previous retail experience. Benefits include fuel discounts, a nationwide medical plan, and a 401(k). Interested individuals are encouraged to apply, including military veterans.

Qualifications

• Previous experience in retail operations.
• Strong customer service skills.
• Ability to work various shifts including nights and weekends.

Responsibilities

• Supervise employees and store operations.
• Assist managers with tasks to maintain store services.
• Respond to customer needs effectively.

Skills

Customer service skills

Knowledge of retail operations

Proficient with calculator and computer

Teamwork and interpersonal skills

Flexible schedule availability

Job description

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ’s commitment to quality and customer service.

Pay Rates Starting between: $14.95 - $22.22 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.