Guest Services Lead, Front Desk & Night Shifts

LBA Hospitality; San Antonio (TX); In loco; USD 17.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Quarterly bonus

PTO & holidays

401k with Employer Match

DailyPay option

Hotel discounts

Descrizione del lavoro

LBA Hospitality is hiring for a front desk associate to deliver outstanding guest service in a fast-paced environment. You will check guests in/out, handle requests, and promote hotel amenities while maintaining a welcoming lobby.

This role supports revenue through upselling services and coordinating with other departments to ensure guest satisfaction. We offer competitive wages, potential daily pay options, and standard benefits; a team-oriented atmosphere with opportunities for career growth

Competenze

• Front desk role requires excellent guest service and communication.
• Ability to stand long hours and lift up to 30 lb as needed.
• Willingness to work nights, weekends, and overnight shifts.

Mansioni

• Greet and register guests, assign rooms, and handle requests.
• Promote hotel services and amenities.
• Encourage repeat bookings and future reservations.
• Communicate guest needs to management and other departments.
• Maintain lobby and public areas in clean condition.
• Follow safety and emergency procedures and balance cash/transactions.

Conoscenze

Guest service

Communication

Problem solving

Teamwork

Strumenti

PMS

Descrizione del lavoro

LBA Hospitality is hiring for a front desk associate to deliver outstanding guest service in a fast-paced environment. You will check guests in/out, handle requests, and promote hotel amenities while maintaining a welcoming lobby.

This role supports revenue through upselling services and coordinating with other departments to ensure guest satisfaction. We offer competitive wages, potential daily pay options, and standard benefits; a team-oriented atmosphere with opportunities for career growth