Guest Services Lead – Front Desk (Day Shift)

Virtelle Hospitality, LLC; Asheville (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount at Marriott

PTO after one year

Free parking

Employee assistance program - FREE MHC

Tuition reimbursement

Consistent schedule

Job summary

Element Asheville Downtown is seeking a Front Desk team member to deliver outstanding guest service and handle financial transactions with accuracy during daytime shifts. You will contribute to a smooth operation and a welcoming environment that reflects our commitment to guest satisfaction.

We offer competitive hourly pay and a benefits package including Marriott employee discounts, parking, and professional development opportunities.

Qualifications

• Friendly and outgoing demeanor.
• Strong customer service skills.
• Basic computer skills and software knowledge.
• Excellent attention to detail and organizational skills.
• Basic math and cash-handling abilities.
• Effective decision-making capabilities.

Responsibilities

• Process financial transactions accurately and efficiently.
• Ensure smooth front desk operations and guest satisfaction.
• Maintain an organized, welcoming front desk area.
• Deliver high-quality hospitality service during daytime shifts.

Skills

Friendly demeanor

Customer service

Computer literacy

Attention to detail

Math & cash handling

Decision making

Job description

Element Asheville Downtown is seeking a Front Desk team member to deliver outstanding guest service and handle financial transactions with accuracy during daytime shifts. You will contribute to a smooth operation and a welcoming environment that reflects our commitment to guest satisfaction.

We offer competitive hourly pay and a benefits package including Marriott employee discounts, parking, and professional development opportunities.