Guest Experience Front Desk Associate (Day Shift)

The Element Asheville Downtown; Asheville (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discount

PTO after 1 year

Free parking

Mental health support

Job summary

The Element Asheville Downtown is seeking a Front Desk teammate to deliver outstanding guest service during daytime shifts. You’ll handle guest interactions, payments, and ensure smooth hotel operations in a friendly, fast-paced environment.

We offer competitive hourly pay and essential benefits. The role emphasizes accuracy, organizational skills, and teamwork, with a commitment to equal opportunity and a welcoming atmosphere for guests and colleagues alike.

Qualifications

• Friendly and outgoing personality with customer service mindset.
• Demonstrated customer service skills.
• Basic knowledge of computer software and programs.
• Strong attention to detail and organizational skills.
• Basic math skills, cash-handling skills, and attention to detail.

Responsibilities

• Deliver exceptional guest service during your shift.
• Ensure accurate financial transactions.
• Contribute to the smooth operation of the hotel to guarantee guest satisfaction.
• Be self-motivated, organized, and detail-oriented.

Skills

Friendly and outgoing

Demonstrated customer service skills

Basic knowledge of computer software

Strong attention to detail and organiz

Basic math and cash handling

Job description

The Element Asheville Downtown is seeking a Front Desk teammate to deliver outstanding guest service during daytime shifts. You’ll handle guest interactions, payments, and ensure smooth hotel operations in a friendly, fast-paced environment.

We offer competitive hourly pay and essential benefits. The role emphasizes accuracy, organizational skills, and teamwork, with a commitment to equal opportunity and a welcoming atmosphere for guests and colleagues alike.