Part-Time Front Desk Agent

The Element Asheville Downtown; Asheville (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discount

PTO after 1 year

Free parking

Mental health support

Job summary

The Element Asheville Downtown is seeking a Front Desk teammate to deliver outstanding guest service during daytime shifts. You’ll handle guest interactions, payments, and ensure smooth hotel operations in a friendly, fast-paced environment.

We offer competitive hourly pay and essential benefits. The role emphasizes accuracy, organizational skills, and teamwork, with a commitment to equal opportunity and a welcoming atmosphere for guests and colleagues alike.

Qualifications

• Friendly and outgoing personality with customer service mindset.
• Demonstrated customer service skills.
• Basic knowledge of computer software and programs.
• Strong attention to detail and organizational skills.
• Basic math skills, cash-handling skills, and attention to detail.

Responsibilities

• Deliver exceptional guest service during your shift.
• Ensure accurate financial transactions.
• Contribute to the smooth operation of the hotel to guarantee guest satisfaction.
• Be self-motivated, organized, and detail-oriented.

Skills

Friendly and outgoing

Demonstrated customer service skills

Basic knowledge of computer software

Strong attention to detail and organiz

Basic math and cash handling

Job description

The Element Asheville Downtown is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role.

Benefits:

• Employee discount at Marriott properties worldwide
• PTO for part-time team members after one year
• Free parking - easy access from I-240
• Employee assistance program - FREE Mental Healthcare

Starting Compensation:

$17 / hour

Culture:

At theElement Asheville Downtown, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment forour team members. We understand that satisfied employees lead to satisfied guests, andwe'rededicated to building a workplace where our team feels valued, appreciated, and supported.Our commitment includes providing ongoing training and development opportunities,encouraging career growth within our company.Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, werecognize that each employee brings unique value and potential to the table. Our companyculture distinguishes us from competitors, and we aim to establish a workplace that employeesare proud to be part of and guests are eager to return to each time they visit Asheville.

The Role:

As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self‑motivated, organized, and detail‑oriented. If you're someone who thrives on providing top‑notch hospitality service, has a knack for organizational detail, and prefers daytime hours.

Qualifications:

• Friendly and outgoing
• Demonstrated customer service skills
• Basic knowledge of computer software and programs
• Strong attention to detail and organizational skills
• Basic math skills, cash-handling skills, and attention to detail

The Element is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. The Element participates in E-Verify to confirm the employment eligibility of all new hires.