Part-Time Front Desk Agent

Virtelle Hospitality, LLC; Asheville (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount at Marriott

PTO after one year

Free parking

Employee assistance program - FREE MHC

Tuition reimbursement

Consistent schedule

Job summary

Element Asheville Downtown is seeking a Front Desk team member to deliver outstanding guest service and handle financial transactions with accuracy during daytime shifts. You will contribute to a smooth operation and a welcoming environment that reflects our commitment to guest satisfaction.

We offer competitive hourly pay and a benefits package including Marriott employee discounts, parking, and professional development opportunities.

Qualifications

• Friendly and outgoing demeanor.
• Strong customer service skills.
• Basic computer skills and software knowledge.
• Excellent attention to detail and organizational skills.
• Basic math and cash-handling abilities.
• Effective decision-making capabilities.

Responsibilities

• Process financial transactions accurately and efficiently.
• Ensure smooth front desk operations and guest satisfaction.
• Maintain an organized, welcoming front desk area.
• Deliver high-quality hospitality service during daytime shifts.

Skills

Friendly demeanor

Customer service

Computer literacy

Attention to detail

Math & cash handling

Decision making

Job description

The Element Asheville Downtown is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role. If this resonates with your skills and experience, we'd love to hear from you!

Benefits

• Employee discount at Marriott properties worldwide
• PTO for part-time team members after one year
• Free parking - easy access from I-240
• Employee assistance program - FREE Mental Healthcare
• Tuition reimbursement
• Consistent schedule

Starting Compensation

$17 / hour

Culture

At the Element Asheville Downtown, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company.

Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.

At the Element Asheville Downtown, we seek to create an environment where our employees choose to work and their talent and experience can flourish. The organization has a culture. Staff should be working -- ...

The Role

As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self-motivated, organized, and detail-oriented. If you're someone who thrives on providing top-notch hospitality service, has a knack for organizational detail, and prefers daytime hours, we'd love to hear from you!

Qualifications

• Friendly and outgoing
• Demonstrated customer service skills
• Basic knowledge of computer software and programs
• Strong attention to detail and organizational skills
• Basic math skills, cash-handling skills, and attention to detail
• Effective decision-making skills

If you feel this Front Desk position aligns with your strengths,

The Element is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. The Element participates in E-Verify to confirm the employment eligibility of all new hires.