Guest Services House Coordinator (PRN)

Avera Health; Sioux Falls (SD); On-site; USD 24,000 - 30,000; Full time

Job summary

Avera Walsh Family Village in Sioux Falls, SD, is seeking staff for guest relations and housekeeping duties. The role emphasizes maintaining a welcoming environment and assisting guests with registrations and payments.

Hours include every third weekend and several weekday shifts, with a mix of 7:30am–2:00pm or 3:00pm–6:00pm, plus weekend coverage. A high school diploma is required; an associate’s degree is preferred. Equal opportunity employer.

Qualifications

• High School or GED equivalence required.
• Associate's degree preferred.

Responsibilities

• Maintains a clean and neat environment in working areas including guest rooms, living rooms, bathrooms, kitchen areas, and public spaces.
• Participates in all cleaning activities such as dusting, washing, drying, mopping, vacuuming, moving furniture and trash disposal.
• Keeps areas stocked with supplies (paper towels, toilet paper, etc.).
• Handles guest reservations, registrations and orientation; assists with check-out and processes payments within professional boundaries.
• Identifies guest needs and directs them to appropriate contacts within the organization.
• Manages referrals and waiting lists to improve access to the Walsh Family Village.
• Accepts and documents donations per approved process.
• Enforces house policies as necessary.
• Provides clerical support, answers phones, and processes Medicaid billing as needed.
• Adheres to safety, security and infection control policies.

Skills

Communication

Attention to detail

Teamwork

Education

High School or GED Equivalent

Associate's

Job description

Avera Walsh Family Village in Sioux Falls, SD, is seeking staff for guest relations and housekeeping duties. The role emphasizes maintaining a welcoming environment and assisting guests with registrations and payments.

Hours include every third weekend and several weekday shifts, with a mix of 7:30am–2:00pm or 3:00pm–6:00pm, plus weekend coverage. A high school diploma is required; an associate’s degree is preferred. Equal opportunity employer.