Guest Experience & Housekeeping Coordinator

Sioux Center Health; Sioux Center (IA); On-site; USD 24,000 - 30,000; Full time

Job summary

Avera Walsh Family Village in Sioux Falls is hiring for a per diem/PRN role focused on maintaining a welcoming environment for visitors. You will clean guest rooms and public areas and assist with reservations, check-in/out, and payment processing, including Medicaid billing.

This role requires discretion, professionalism, and the ability to work weekends as needed. Join a multidisciplinary team dedicated to compassionate care and hospitality, with a strong emphasis on safety and policy

Qualifications

• Must be able to work the hours specified, including every third weekend.
• Ability to communicate effectively with others, hear, understand and distinguish speech.
• Reasonable accommodations may be made to assist individuals with disabilities.

Responsibilities

• Maintains a clean and neat environment in working area including guest rooms, living rooms, bathrooms, and public areas.
• Participates in all cleaning activities: dusting, washing, drying, mopping, vacuuming, moving furniture, and taking out trash.
• Keeps assigned area stocked with supplies such as paper towels and toilet paper.
• Handle guest reservations including registration and orientation of guests, and assist with check-out and payment documentation for guests including Medicaid billing.
• Identify special needs of guests and direct those needs to appropriate contacts within the organization.
• Manage referrals and waiting list to get into the Walsh Family Village.
• Accept and document donations following approved process.
• Enforce house policies as necessary.
• Assist with clerical tasks, answer phones, and process billing for Medicaid patients.
• Demonstrate adherence to safety, infection control, and hospital/department policies.

Skills

Communication skills

Attention to detail

Customer service

Education

High School or GED Equivalent

Associate's

Job description

Avera Walsh Family Village in Sioux Falls is hiring for a per diem/PRN role focused on maintaining a welcoming environment for visitors. You will clean guest rooms and public areas and assist with reservations, check-in/out, and payment processing, including Medicaid billing.

This role requires discretion, professionalism, and the ability to work weekends as needed. Join a multidisciplinary team dedicated to compassionate care and hospitality, with a strong emphasis on safety and policy