Guest Services Host - Weekend & Evening Shifts

Churchill Downs Incorporated; Florence (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Churchill Downs Incorporated invites applicants for a front-of-house position at Turfway Park Racing & Gaming in Florence, KY. The role involves greeting guests, presenting menus, taking reservations, and seating guests while maintaining table rotation. weekend and evening availability is required.

The successful candidate will engage customers to ensure satisfaction with food and service, answer questions, and resolve complaints as needed.

Qualifications

• Greeting guests and managing waiting lists.
• Answering reservations and questions.
• Knowledge of Bourbon and Brew menu.

Responsibilities

• Seating guests at tables or waiting areas and ensuring smooth rotation.
• Engaging with guests to ensure satisfaction with food and service.
• Responding to complaints and helping to resolve them.

Skills

Guest service

Weekend/evening availability

Job description

Churchill Downs Incorporated invites applicants for a front-of-house position at Turfway Park Racing & Gaming in Florence, KY. The role involves greeting guests, presenting menus, taking reservations, and seating guests while maintaining table rotation. weekend and evening availability is required.

The successful candidate will engage customers to ensure satisfaction with food and service, answer questions, and resolve complaints as needed.