Guest Services Host – Front Desk & Seating

guestservices; Breckenridge (CO); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Guest Services is seeking a Host in Breckenridge to welcome guests, manage reservations, and seat dining parties, ensuring a positive first impression of the unit.

The role requires strong customer service, the ability to multi-task in a fast-paced setting, and clear English communication. Physical requirements include standing, lifting light loads, and working in a busy hospitality environment in Colorado.

Qualifications

• Partial High School education or HS diploma preferred.
• Strong customer service abilities.
• Ability to recognize and communicate issues to management.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers warmly.
• Take reservations and answer questions.
• Direct calls and assist in seating.
• Escort guests to tables and present menus.
• Resolve issues to ensure satisfaction.
• Maintain lobby and host stand.
• Complete closing duties.
• Know unit services and local attractions.

Skills

Customer service

Multitasking

Guest greeting

Communication in English

Education

Partial High School education / HS Diploma

Tools

Reservations system

Phone system

Job description

Guest Services is seeking a Host in Breckenridge to welcome guests, manage reservations, and seat dining parties, ensuring a positive first impression of the unit.

The role requires strong customer service, the ability to multi-task in a fast-paced setting, and clear English communication. Physical requirements include standing, lifting light loads, and working in a busy hospitality environment in Colorado.