Guest Services Host & Cashier — Welcoming, Fast-Paced Dining

White Lodging; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

Paid parental leave

DailyPay

Employee assistance program

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Unlimited referral bonuses

Tuition reimbursement

Hotel room discounts

Job summary

White Lodging operates premium-brand hotels and dining venues. We are seeking a Host to warmly welcome guests and ensure a seamless dining experience from arrival to departure.

You will greet guests, manage reservations, seat guests, and support a clean, efficient entry area while upholding a positive, safety-conscious work environment. The role requires an outgoing personality, strong communication, and the ability to handle high volume with grace.

Qualifications

• An outgoing and sociable personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure.
• Ability to stand for long periods of time and lift up to 25 pounds occasionally.
• Availability to work weekends, nights, and holidays as necessary.

Responsibilities

• Greet guests in a warm and professional manner and ensure guest satisfaction with their dining experience.
• Effectively assign servers to sections, manage reservations, and assign guests to tables.
• Maintain the restaurant entryway and complete all necessary side work and cleaning tasks.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Process all payment methods.
• Perform other duties as assigned.

Skills

Outgoing personality

Communication skills

Customer service

Teamwork

Resilience under pressure

Job description

White Lodging operates premium-brand hotels and dining venues. We are seeking a Host to warmly welcome guests and ensure a seamless dining experience from arrival to departure.

You will greet guests, manage reservations, seat guests, and support a clean, efficient entry area while upholding a positive, safety-conscious work environment. The role requires an outgoing personality, strong communication, and the ability to handle high volume with grace.