Guest Experience Host - Warm Hospitality & Teamwork

White Lodging Services, Inc.; Raleigh (NC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Health insurance Day 1

Vacation/PTO with rollover

Wellness tools

Referral bonuses

401(k) with company match

Healthcare concierge

Leadership development

Tuition reimbursement

Hotel discounts

Job summary

White Lodging Services, Inc. in Raleigh seeks a Host to welcome guests and support a smooth dining experience. You will greet guests warmly, assist with reservations, and coordinate with servers to optimize seating and service.

We value an outgoing personality, strong communication, and a teamwork mindset; you should be comfortable with fast pace, weekend and evening shifts, and the physical requirements of the role.

Qualifications

• Outgoing and sociable personality
• Excellent communication and listening skills
• Passion for service with a positive attitude
• Ability to handle high volume and work under pressure
• Ability to stand for long periods and lift up to 25 pounds

Responsibilities

• Greet guests in a warm and professional manner
• Ensure guest satisfaction with dining experience
• Assign servers to sections, manage reservations, and tables
• Maintain restaurant entryway and complete side work
• Promote teamwork and create a friendly, safe work environment
• Maintain neat, professional appearance
• Be knowledgeable of menu items and answer questions
• Perform other duties as assigned

Skills

Outgoing personality

Communication skills

Customer service mindset

Resilience under pressure

Physical stamina

Job description

White Lodging Services, Inc. in Raleigh seeks a Host to welcome guests and support a smooth dining experience. You will greet guests warmly, assist with reservations, and coordinate with servers to optimize seating and service.

We value an outgoing personality, strong communication, and a teamwork mindset; you should be comfortable with fast pace, weekend and evening shifts, and the physical requirements of the role.